Author, speaker and corporate trainer Carolyn "CiCi" Higgins works closely and proactively to help individuals and organizations improve morale, sharpen customer intelligence, and "smash the box" to attain innovative solutions and robust results. As a motivational speaker, CiCi achieved six first-place wins from Toastmasters International at the Area, Division and District levels. The prestigious National League of American Pen Women has awarded her double Letters as an author and lecturer.

  CiCi is a professional with a demonstrated ability to lead based on experience, knowledge, competence and compassion. She is an ideas broker with creative problem-solving abilities and strong implementation skills. Her mantra "educate, encourage and entertain" is used through tools allowing for appropriate audience stimulation, interaction and humor. Be Encouraged, her successful television show, was the forerunner for her present company. She believes people really want to fulfill their awesome, untapped potential to learn, lead, and live more dynamic personal and professional lives.